Complaints policy

We understand that there may be times when you need to raise a complaint or provide feedback to Vantage RE. We welcome any complaint as an opportunity to hear the voice of our stakeholders and ensure that we are aware of any issues. Not only do we want to put things right for the person (or organisation) who has raised their concerns, but we want to learn from it and improve for the future.

You can find our complaints policy and process below.

Complaints policy

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